Terms of Service
These terms govern your use of FuelIQ's services. Please read them carefully before using our platform.
- By accessing or using FuelIQ's services, you agree to be bound by these Terms of Service and our Privacy Policy.
- These terms constitute a legally binding agreement between you and FuelIQ.
- If you do not agree to these terms, you may not use our services.
- We may update these terms from time to time, and your continued use constitutes acceptance of any changes.
- FuelIQ provides fuel pricing intelligence and analytics services for petrol station owners.
- Our platform offers competitor monitoring, price comparison, analytics, and business intelligence tools.
- Data is sourced from official Australian government databases and third-party providers.
- We strive for accuracy but do not guarantee the completeness or accuracy of all information provided.
- You must provide accurate and complete information when creating your account.
- You are responsible for maintaining the security of your account credentials.
- You may not use our services for any illegal or unauthorized purposes.
- You agree not to interfere with or disrupt the integrity or performance of our services.
- You may not reverse engineer, decompile, or attempt to extract our proprietary algorithms.
- During the beta testing phase, FuelIQ services are provided free of charge.
- Beta users will receive advance notice before any transition to paid subscription plans.
- Future subscription fees will be billed in advance on a monthly or annual basis as selected.
- All fees will be quoted in Australian Dollars (AUD) and exclude applicable taxes unless stated otherwise.
- Beta users will receive special pricing and grandfathered benefits when paid plans are introduced.
- You retain ownership of all data you provide to our platform.
- We may use aggregated, anonymized data for service improvement and industry insights.
- Competitor pricing data is sourced from public databases and third-party providers.
- You may not redistribute or resell data obtained through our platform.
- We reserve the right to remove accounts that violate data usage policies.
- Our services are provided 'as is' without warranties of any kind, express or implied.
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
- Our total liability to you for any claim will not exceed the amount you paid for services in the 12 months prior to the claim.
- We do not guarantee continuous, uninterrupted access to our services.
- You acknowledge that business decisions based on our data are made at your own risk.
The following activities are strictly prohibited when using our services:
- Using the service for illegal activities or in violation of any laws
- Attempting to gain unauthorized access to our systems or other users' accounts
- Interfering with or disrupting our services or servers
- Using automated tools to extract data beyond normal platform usage
- Sharing account credentials or allowing unauthorized access to your account
- Uploading malicious code, viruses, or other harmful content
- Impersonating others or providing false information
- Using the service to harass, abuse, or harm others
We strive to maintain high service availability but do not guarantee uninterrupted access. Planned maintenance will be announced in advance when possible.
We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to users.
All intellectual property rights in our platform, including software, algorithms, trademarks, and content, remain our exclusive property.
You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these terms.
You may terminate your account at any time through your account settings or by contacting our support team.
We may terminate or suspend your account for violations of these terms, non-payment, or other reasons with appropriate notice as required by law.
Upon termination, your access to the services will cease, and any data may be deleted in accordance with our data retention policies.
These terms are governed by Australian law and the laws of New South Wales. Any disputes will be subject to the exclusive jurisdiction of Australian courts.
Our services comply with Australian Consumer Law, and nothing in these terms excludes or limits any consumer guarantees that cannot be excluded or limited by law.
If you have questions about these Terms of Service, please contact us:
Email: legal@fueliq.com.au
Phone: 1800 FUELIQ (1800 383-547)
Mail: Legal Department, FuelIQ, Brisbane, QLD 4000, Australia